Telesales Team Leader – Ulemt

As our business is growing up, we are looking for a Telesales Team Leader  

If you think you have the suitable requirements and qualifications for this job, APPLY NOW!

Job Description:

• Setting teams KPIs & coaching team members
• To delegate tasks to sales staff
• set daily, weekly, or monthly sales goals.
• motivate employees to reach individual sales goals and encourage the staff to work better, rather than harder.
• Writing sales scripts and customer answer sheets
• To train and coach the sales team.
• Assists management with hiring processes.
• To orient the new sales staff and focus on improving existing staff’s job performance and sales.
• responsible for preparing and delivering sales reports to management.
• Provides quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints
• Train the team for better quality performance ‘Soft skills”.
• Weekly Reporting on team performance (Call center+ business KPIs)