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Cairo, Egypt
Job Description
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Perform and maintain the highest level of customer service by cross-selling and offering company new products to our existing/ potential customers through building strong relationships with them to achieve the set target.
Job Requirements
- Minimum Six Months telesales/ Outbound calling experience.
- Skills: Communication skills
- Negotiation skills
- Time Management skills
- Professional