خدمة عملاء – طيران العربية

شغل براتب 8000ج

فى شركة طيران العربية 

مطلوب خدمة عملاء | الوظيف تناسب الجميع

عدد ساعات العمل 8 ساعات

عدد 1 يوم اجازة فى الاسبوع

للتقديم و كل التفاصيل فى الاسفل
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Call Center Agent

Air Arabia

Agouza, Giza

Salary:6000 To 8000 EGP Per Month, Medical Insurance, Life Insurance & Social Insurance Training Paid After Three Months

Job Description

  • Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards.
  • Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.

Job Requirements

  • Male-Female
  • B1-B2 Good in English & Arabic Languages.
  • High School/Diploma or equivalent.
  • Capable of using technology systems and tools such as Microsoft Office.
  • No hearing or articulatory problems.
  • No previous experience is required for this role; any experience would be treated as an advantage.
  • Capability of understanding market trends and channeling them leading to effective customer care solutions
  • Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.
  • Capable of understanding customers’ problems and direct them in the right channel.
  • Ability to work for long hours and under pressure.
  • Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.
  • Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.

The benefits we offer you:

  • Very attractive package
  • Overnight allowance
  • Fully-paid training
  • High chance to get promoted as you’ll be joining our very first waves

Work hours:

  • Rotational shifts, rotational days off
  • 9 working hours including a 1-hour break

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