شغل براتب 8000ج
فى شركة طيران العربية
مطلوب خدمة عملاء | الوظيف تناسب الجميع
عدد ساعات العمل 8 ساعات
عدد 1 يوم اجازة فى الاسبوع
للتقديم و كل التفاصيل فى الاسفل
Call Center Agent
Agouza, Giza
Salary:6000 To 8000 EGP Per Month, Medical Insurance, Life Insurance & Social Insurance Training Paid After Three Months
Job Description
- Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards.
- Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.
Job Requirements
- Male-Female
- B1-B2 Good in English & Arabic Languages.
- High School/Diploma or equivalent.
- Capable of using technology systems and tools such as Microsoft Office.
- No hearing or articulatory problems.
- No previous experience is required for this role; any experience would be treated as an advantage.
- Capability of understanding market trends and channeling them leading to effective customer care solutions
- Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.
- Capable of understanding customers’ problems and direct them in the right channel.
- Ability to work for long hours and under pressure.
- Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.
- Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
The benefits we offer you:
- Very attractive package
- Overnight allowance
- Fully-paid training
- High chance to get promoted as you’ll be joining our very first waves
Work hours:
- Rotational shifts, rotational days off
- 9 working hours including a 1-hour break