Customer Service Manager/ Loan Processor – Work From Home

شغل من البيت براتب 10 – 30 الف جنيهالشغل من 2 ص الي 9ص – 4 ايام في الاسبوع (الاثنين – الجمعه)
لغه انجليزيه قويهالتقديم بعد شرح الوظيفه

Job Description

 

  • WFH in Egypt or any where, our principle office is located in Sydney
  • You have taken detailed briefs of client lending requirements and ensured all background information is sourced
  • Ensure all necessary administrative & procedural tasks associated with loan writing are carried out in an efficient, expedient, and professional manner
  • Maintain knowledge of core business areas so inquiries from potential clients can be redirected or managed when required
  • Ensure the business and all deals meet industry and aggregator compliance requirements
  • To enhance public awareness of Make It Happen Finance.
  • Perform initial appraisal of potential borrowers by thoroughly examining their applications
  • Assess the credit standings of applicants through background research
  • Conclude on all applicable financial and non-financial criteria and develop loan repayment plans
  • Follow up with clients to clarify important points
  • updating CRM and lodging applications
  • Finalize loan contracts and keep clients informed in rules and obligations
  • Remain up to speed regarding lending and other financial services
  • Create and renew records and follow up after settlement
  • Identify customer needs, explore all options and suggest different types of loans
  • Suggest alternate channels and cross-sell products and services
  • Forge trust relationships and enhance customer dedication
  • Work within established regulations and adhere to law requirements at all times

Job Requirements

  • MUST: WFH from 2AM to 9AM Egyptian time 4 days a week (Monday to Friday)
  • MUST: Native or proficient spoken and written english.
  • MUST:Please answer the voice questions before submitting your application
  • Ability to work independently
  • Proven working experience in a Loan Processor role or a similar role.
  • Good knowledge of CRM software and MS Office
  • Comprehension of direct/indirect lending procedures
  • Excellent communication and sales skills
  • Balance between customer satisfaction orientation and a results driven approach
  • BSc degree in finance, economics, or a related field (Not required but ideal)
  • Be able to work on Mac OS (Not required but ideal)

What you will benefit from and receive by joining us:

  • Flexible working arrangements which include Work from Home, to suit your lifestyle- Full Time or Part Time
  • Fantastic opportunity to earn annual bonuses
  • Internal Professional Development opportunities provided
  • Internal training and courses are provided by our loan aggregators for ongoing knowledge and skills
  • Industry-leading tech to make you save time and assist with productivity
  • Industry-leading career development plans and career progression pathways
  • Opportunity to complete your Certificate IV in Finance and Mortgage Brokering and your Diploma in Financea

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