خدمة عملاء
فى شركة شحن RTX Express
المطلوب:
- خبرة سابقة مطلوية
- التواصل مع العملاء – و تقوية علاقة العمل مع العملاء
- اعداد التقارير بشكل اسبوعى و شهرى
- قدرات تواصل متميزة
المرتب: 5000 ج
بنات فقط
العمل فى : مكرم عبيد- مدينة نصر
مواعيد العمل من 9 ص الى 5 م
التقديم اسفل شرح الوظيفة
Customer Service
RTX Express
Location: 7 Sami Abd El Razek st., Makram Ebid, Nasr City
About the job
The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role at shipping companies.
:Job Description
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
:Job Requirements
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
- · Good Command of English
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:Other Requirements
Gender: Female –
Prefer residence nearby Nasr City, Heliopolis & others around residency –
Company & Position Information
Salary range: about 5000 EGP-
Other Benefits: Social & Medical Insurance-
Location: 7Sami Abd El Razek st., Makram Ebid, Nasr City-
Position type: Full time – at office-
Working hrs.: 9 am: 5 pm-
Day Off: Friday-