IT Helpdesk

Kijamii is hiring IT Helpdesk

:Job Responsibilities

– Provide technical support to users over the phone, email, chat, or in person*
– Troubleshoot and resolve a variety of IT-related issues, including hardware, software, and network problems*
– Set up and configure new user accounts and devices*
– Install and maintain software applications*
– Provide training and support to users on new technologies and procedures*
– Document and track all user requests and support tickets*
– Escalate complex issues to more experienced technicians or engineers*

:Requirements

Education*
– Bachelor’s degree preferred in computer science
– Comptia A+ preferred*

:Experience
– 1-3 Years of experience in a technical support role *

If you’re interested, send your CV at [email protected]