مهام الوظيفة:

  • إدارة ومتابعة الاتفاقيات التعاقدية لجميع الموردين والسفر
  • تحفيز تحسين العمليات بشكل مستمر لتقديم زيادة في الكفاءة التشغيلية لعملية شريك الأعمال بأكملها
  • تحديد وتنفيذ التحسين المستمر لتحقيق الهدف التشغيلي وتحسين اتفاقية مستوى الخدمة (SLA) لشركة فودافون
  • قياس وأداء تقارير الموردين وتتبعها
  • إدارة علاقات الموردين مع قسم التشغيل والعمل كجهة تصعيد
  • أداء الجسر الخارجي بين المورد الخارجي وأصحاب المصلحة الداخليين
  • مسؤول سلامة وصحة الموظفين (H&S SPOC)
  • إدارة خطة حوكمة رئيس الإدارة

 

الخبرات والمهارات المطلوبة:

  • مهارات التواصل والتأثير الممتازة
  • مهارات التحليل واتخاذ القرار الممتازة
  • مهارات الشخصية والتنظيمية العالية
  • حل المشاكل
  • إتقان اللغة الإنجليزية والعربية المكتوبة والمنطوقة
  • إتقان جيد لتطبيقات MS Office
  • مهارات إعداد التقارير والتحليل الممتازة
  • مهارات التنظيم والتواصل والتعامل مع الشكاوى وحل النزاعات وإدارة الأزمات والتفاوض الممتازة
  • شخصية موثوقة وقيادية
  • خبرة في الموارد البشرية أو إدارة الموردين أو إدارة علاقات العملاء

 

التقديم بعد شرح الوظيفة

 

Role purpose:

  • Manage and Monitor Contractual agreements for all vendors and travel
  • Stimulate Steady Process enhancement to present increasing in operational efficiency for entire business partner process
  • Identify and implement continuous enhancement to achieve operational target and improve Vodafone SLA
  • Measure, Report and Track vendor performance
  • Manage vendor relation with in operation department and Act as escalation level
  • Perform external bridge among external vendor as well as internal stakeholders
  • H&S SPOC
  • Manage the HOD governance plan

Key accountabilities and decision ownership:

  • Supplier Relationship And Vendor Management
  • Ensure smooth communication among service owners, procurement, legal and finance
  • Build rapport with potential vendors for long plan commitments to obtain best service and value for money
  • Handle disagreement between facilities’ team and vendors through managing expectation of both parties
  • Manage the services to agreed budgets and service levels and by effective use of agreed measurement mechanisms (KPIs) to measure and improve supplier performance
  • Presenting Solutions to service improvement without cost increase
  • Rotate between Vodafone buildings to ensure consistent services standards and quality management within company buildings
  • Developing new procedures
  • Contract Management
  • Manage the facilities management contracts; new contracts, renewal, amendments & termination
  • Ensure Contract compliance with all appropriate legal, environmental requirements and safety policies
  • Global Deal Contract Management;

 Facilities SPOC with global Supply chain to harmonize specifications of facilities services Responsible for data validation for Vodafone group to familiarize the other OPCO’s with services in Egypt.

  • H&S SPOC
  • Vocal point between the H&S and the Facilities operation
  • Conducted several visits and assessments with lab analysis to have approved caterers
  • Follow up with vendors for the site visits and replied their inquires
  • Working in cooperation with H&S team to guarantee all facilities vendors are aligned with VFE Group H&S practices as follows:

Support all facilities vendors to finalize & submit their H&S plans Ensure adding all H&S docs in all new & renewed contracts

  • Audits visits;

 Participate in supervising the external audits visits Align with dedicated team member attending all the H&S Audits

 External Cleaning participate in the supervision audits in the buildings during the external cleaning activities

  • Admin Assistance for HOD & Governance Plan Alignment
  • Handle business trips arrangements, hotel reservations and flight booking
  • Arrange meetings with direct reports, take minutes, send to involved parties and follow up on action items
  • Handle expense claims, Travel perdims & medical claims and follow up on them
  • Prepare meeting’s agenda
  • Ensure a smooth implementation of the HOD Governance plan
  • Planning, organizing and managing events
  • Handle team building arrangements
  • Arrange for a quarterly communication meeting with the P&FM team
  • Arrange for the visits of the different buildings for the HOD & direct reports
  • Collect & consolidate the department projects, achievements, etc… from all areas

Core competencies, knowledge and experience:

  • Excellent communication & influencing skills
  • Excellent analytical & decision making skills
  • High Interpersonal and organizational skills
  • Problem solving

Must have technical / professional qualifications:

  • Excellent command of written and spoken English & Arabic language skills
  • Good command of MS office
  • Excellent reporting & analytical skills
  • Excellent organization, communication, complaint handling, conflict solving, crisis management & negotiation skills
  • Reliable and leading character
  • Experience in HR, Vednor Management or CRM

 

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