وظيفة خدمة عملاء
متطلبات الوظيفة:
- مهارات اتصال وخدمة عملاء ممتازة
- تفضل الخبرة في دعم العملاء ومراكز الاتصال
- القدرة على العمل بشكل جيد في بيئة الفريق
- دبلوم المدرسة الثانوية أو ما يعادله
- الطلاقة في اللغة الإنجليزية
- مهارات قوية في حل المشكلات والقيام بمهام متعددة
- القدرة على العمل في بيئة سريعة الخطى
التقديم بعد شرح الوظيفة
Customer Service Specialist
About the job:
Company Description
RISEUP Group is a human resources management company that provides solutions to enhance organizational performance and consulting services in all areas of human resources management. The company also offers career coaching, conferences and exhibitions management, and personnel consultation services. The company is located in Cairo and has expertise in construction and reconstruction, business management, and educational and service projects in Egypt and the Middle East.
Role Description
This is a full-time on-site role for a Call Center Specialist. The Call Center Specialist will be responsible for providing customer support and delivering excellent customer service. The role also involves working at contact centers and requires proficiency in computer literacy.
Qualifications:
- Excellent communication and customer service skills
- Experience in customer support and contact centers is preferred
- Ability to work well in a team environment
- High school diploma or equivalent
- Fluency in English
- Strong problem-solving and multitasking skills
- Ability to work in a fast-paced environment