Customer Service Specialist

وظيفة مسؤول خدمة عملاء خبرة سنة :

 

متطلبات الوظيفة:

  • الذكور فقط.
  • حاصل على درجة البكالوريوس.
  • مهارات تواصل قوية.
  • المرونة.
  • النزاهة.
  • القدرة على التواصل مع فئة المراهقين.
  • حل المشاكل.
  • جيد مع منتجات Google (الجداول ، والتقويم ، وما إلى ذلك).

 

 

التقديم بعد شرح الوظيفة

 

 

 

Job Description

  • Manage large number of customers calls in addition to messages and comments on company’s different social media platforms
  • Take the extra mile to engage customers and help generate sales leads
  • Identify and assess customers’ needs to achieve highest level of customer satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide customers with accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints and provide appropriate solutions and alternatives in a timely manner.
  • Communicating customers complaints to the right department and following up to ensure resolution.
  • Keep records of customer interactions, complaints and surveys.
  • Follow communication procedures, guidelines and policies.

 

Job Requirements

  • Males only.
  • Bachelor’s degree holder.
  • Strong communication skills.
  • Flexibility.
  • Integrity.
  • Ability to communicate with the teenagers category.
  • Problem solving.
  • Good with google products (sheets, calendar, etc.)

 

 

 

APPLY HERE ——- التقديم من هنا