We’re Hiring!
Agency: Bigbang
Location: New Cairo
Job Title: Account Manager
Job Summary:
As an Account Manager, you will be responsible for developing and maintaining strong relationships with our clients. Your primary focus will be on understanding their business needs, ensuring client satisfaction, and identifying opportunities for growth. You will collaborate with internal teams to deliver exceptional service and solutions that meet or exceed client expectations.
Responsibilities:
Build and nurture relationships with clients to understand their goals and objectives.
Serve as the main point of contact between the client and internal teams.
Develop account strategies to achieve client satisfaction and business growth.
Collaborate with cross-functional teams to ensure the timely delivery of services.
Monitor and analyze account performance, identifying areas for improvement.
Provide regular updates and reports to clients on project status and performance metrics.
Identify upselling and cross-selling opportunities to maximize account revenue.
Address and resolve client issues promptly to maintain positive relationships.
Requirements:
Proven experience as an Account Manager or in a similar role.
Excellent communication and interpersonal skills.
Strong project management and organizational abilities.
Knowledge of the industry and market trends.
Ability to work well under pressure and meet tight deadlines.
3+ years of experience
send your cv on : [email protected]