IT help desk
Full time job
Job duties:
Serve as the first point of contact for end-users seeking technical support over the phone or email.
Perform remote troubleshooting through diagnostic techniques and pertinent questions.
Manage PC setup and deployment for new employees.
Provide investigation, diagnosis, resolution, and recovery for hardware/software problems as applicable
Provide basic network troubleshooting.
Manage service requests, software installation, new computer setup, upgrade, etc.
Basic hardware replacement using the available items.
Maintaining the inventory by checking and update the inventory with all computer and user
Mail Server Administrator administers and maintains the organization’s email system(s).
Monitors server performance and mail routing.
Being a Mail Server Administrator creates user accounts and maintains security levels on databases.
Provides first-level telephone support and troubleshoots issues
Job requirements:
BSC in Computer Science.
1 to 3 years of experience.
Understanding of computer systems, mobile devices, and other tech products.
If you are interested send your cv with job title to [email protected]