Customer Relations Specialist at Bayt Misr
Job Description
Customer Relation Specialists are the company’s real asset, responsible for managing the customer journey, from initial contact and all the way to closure, responsibilities include:
- Calling Prospective interested Customers, filtering qualified and non-qualified for mortgage.
- Dealing with customer inquiries face to face, over the phone, or via email.
- Follow up with customers on documents required.
- Advise customers on the mortgage process
- Update CRM effectively.
- Communicate effectively with Team Members, and third party stakeholders
- Developing a full understanding of the real estate marketplace, and mortgage process
- Location: Sheikh Zayed (Saraya Mall)
Job Requirements
- Attitude: (you must be cooperative; team working is a must).
- Hard-working: (40 hrs./week; we have a target to achieve).
- Sociable: (is a must; you will be dealing with a lot of people).
