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Purpose & Impact On Organization
You contribute to the store sales and adidas profit targets by:
- Passionately inspiring and serving and selling to our consumers
- Diligently executing store operations
- Contributing to a culture of consumer-centricity within the store
Key Responsibilities
- Actively connect and engage with consumers entering the store
- Be aware of store KPIs (key performance indicators) and contribute to store sales
- Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards
- Be a Brand advocate, consistently exhibiting the 3 Cs (Confidence, Collaboration and Creativity)
- Use seasonal product and Brand knowledge effectively during consumer interactions
- Communicate product features and benefits, and unique selling points clearly to address consumer needs
- Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience
- Be aware of all omnichannel related sales tools
- Guide our Consumers through the digital touchpoints in the store
- Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the stores entire product offer is represented on the sales floor
- Complete sales transactions quickly and accurately while adhering to cash protection procedures
- Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty
- Minimize loss in the stockroom and the sales floor
- Perform all store operations in a safe, effective, and efficient manne
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Knowledge, Capabilities And Experience
- Retail Professional Competencies
Minimum Qualifications
- Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment
- Basic numeracy, literacy, and verbal communication skills
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