Job Description
- Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
- Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
- Set up and optimize company pages within each platform to increase the visibility of company’s social content
- Responding to customers comments, questions, and messages on time
- Handling customers problems and complaints
- Calling customers and confirming orders
- Participating in social media content
- Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions
Job Requirements
- BS in any discpline and maximum age is 27.
- Proven working experience as a social media Moderator from 1-2 years (Preferable to be in healthcare industry )
- Excellent consulting, writing, presentation and communication skills
- Demonstrable social networking experience and social analytics tools knowledge