شغل ادارى فى شركة تأمين Allianz
لينك التقديم فى الاسفل
Key Responsibilities
- Preparation, Scanning and Registering of incoming claims received by post and email to ensure that daily clear to zero targets are achieved.
- Data enter incoming claims to optimize claims adjudication and ensure departmental Service Level Agreements are achieved.
- Collate and post claims letters in order to provide clients with notification of their claim settlement.
- Liaise with other departments for support to ensure an efficient and professional response is given, thereby achieving customer satisfaction.
- Support Global Offices with administration duties.
- Maintain accurate filing records in a manner that allows files to be located quickly, thereby ensuring that customer queries can be dealt with efficiently.
- Resend unsuccessful emails ensuring customers are notified of the status of their claim.
- Other ad hoc duties as required.
Key Requirements
- 1 – 2 years Administration experience is a plus
- Proficiency in MS Office
- A highly customer-focused individual with strong interpersonal and communicative skills
- Excellent attention to detail
- Team player
- Ability to work under pressure and to meet tight deadlines and service standards