Training Executive at Emaar

شغل ادارى – مساعد فى قسم التدريب

شركة Emar

خبرة من 2 الى 4 سنوات

لينك فى الاسفل

Job Details

Experience Needed:2 to 4 years
Career Level:Entry Level (Junior Level / Fresh Grad)
Education Level:Bachelos Degree
Salary:Confidential

Job Description

– Delivering full soft skills and product knowledge Training
– Reports the quality of training
– Monitoring, coaching, briefing team whenever required
– Full responsibility of trainees during the nesting period
– Training vendors trainers
– Attending training sessions delivered by the vendors
– Being fully responsible for the Knowledge Base on daily basis
– Being the technical PoC for the call center
– Getting all the updates from each department and cascading to call center
– Creating and editing the training material
– Reviewing every training content created by the vendors
– Creating training agenda and customized goals
– Being the knowledge keeper in the call center

Job Requirements

  • Proven work experience as a Training Coordinator, Trainer, Training Facilitator or similar role
  • Hands-on experience coordinating multiple training events in a corporate setting
  • Extensive knowledge of instructional design theory and implementation
  • Adequate knowledge of learning management systems and web delivery tools
  • Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
  • Familiarity with traditional and modern job training methods and techniques
  • MS Office proficiency
  • Advanced organizational skills with the ability to handle multiple assignments
  • Strong communication skills
  • Call Center Back ground is a must
  • Very good spoken and written English level

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