خدمة عملاء
فى شركة Zvendo
خبرة : 1 الى 3 سنوات
المرتب : 5000 الى 8000 ج
لينك التقديم فى الاسفل
zVendo.com
Heliopolis, Cairo
Experience Needed:1 To 3 Years
Salary:5000 To 8000 EGP Per Month
Job Description
Collaborate and coordinate between the Business development and operations teams to finalize the pending transactions.
• Work in conjunction with various departments and team members to facilitate the process.
• Ensure that the information relevant to the business development process is available and shared efficiently & effectively within the company.
• Ensure that customer needs are met and alert appropriate team members with any failures to ensure ongoing customer satisfaction.
• Assisting with the preparation of Business Boomers presentations and pitches for prospective clients.
• Liaise with relevant staff in proposal development and be involved in tracking success ratio of such proposal
• Tracking submitted proposals and providing feedback to management.
• Ensure closing of approved transactions.
• Utilize company resources to develop a filing system that keeps all active sales files available digitally and in hard copy form
• Review and complete all the needed documents before forwarding to the operation
• Submit weekly report covering business leads status & conditions.
• Achieve Business Boomers ‘s vision, mission, and values through the customer experience department performance
• Other duties as Business Boomers management may decide.
Job Requirements
Job Requirements:
Education:
• Bachelor’s degree in Business Administration or relevant field is preferable.
Experience:
•1-3 years of Experience.
Skills:
- At least 1 year of experience in a Customer Support or Live chat support role.
- Language expertise (read, write, understand) Arabic
- Very good command of English language
- Knowledge of company products , work flow & services. (Zendesk, Fresh desk,…Etc)
- Proficiency with computers and strong typing skills.
- Strong problem-solving and troubleshooting skills.
- Quick learner and adaptable to learning new processes, concepts, and skills
- Excellent communication skills.
- Good multitasking skills.