Network Technical Support

Collaborating with the IT department on the deployment and maintenance of network technologies.
Enhancing intranet performance and creating internet domains.
Testing the exchange of data between computers, servers, modems, and routers.
Installing, configuring, and updating network software, as well as maintaining hardware and network devices.
Performing diagnostic tests and repairs, as well as developing data archiving, backup, and retrieval procedures.
Optimizing server capacity to keep up with demand in online traffic.
Testing network protocols and ensuring stable and secure server connectivity.
Training junior IT personnel, providing onsite or remote or technical support, and preparing user manuals.
Documenting network processes and layouts, as well as enhancing network security.
Keeping abreast of developments in network infrastructure and technologies.
Installation of software that monitors systems and networks for security breaches and intrusions.
Troubleshooting security and network problems.
Testing and identifying network and system vulnerabilities.

Bachelor’s degree in computer science, information technology, or similar.
Certified Microsoft, Cisco network professional preferred.
At least two years’ experience as a network support technician.
In-depth knowledge of network infrastructure, architecture, connectivity, and security.
Superb analytical and problem-solving skills.
Exceptional organizational and time management skills.
Excellent interpersonal, communication, and collaboration skills.
2 years of work experience with incident detection, incident response.
Proficiency in all windows servers and linux.
Experience with firewalls and cyber Security and networking.
Cybersecurity certification is a must.

CONTACT INFO