Job Description
- Dealing with customer requests received through different channels.
- Following the company process & procedures and updating the systems according to transactions.
- Catching daily operational targets & systematic follow-ups for issues of previous days with the aim of resolution.
- Coordinating with other departments, supervisors & team members to resolve the cases on time
Job Requirements
- Bachelor’s Degree in Tourism or equivalent
- Preferably 1-2 years of experience in the Contact Center or Online Tourism Industry.
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