Customer Service Representative at Credit Agricole Egypt

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· Maintain a superior customer service experience including pre-empting issues and proactive servicing

Ensure delivery of customer promise and practice brand values, Continue
to maintain and improve the quality of service offered

· Maximize profitability from the priority base

Actively identify new customers, grow affluent customers portfolio by
introducing higher number of NTB new to bank affluent customers

· Up-sell and cross-sell other bank products and services to existing customers

· Minimize customer attrition

· Maintain customer contact

Ensure implementation of all bank policies / procedures / KYC requirements



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