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Work in Alexandria
Key Accountabilities:
- Improve customer service experience to create engaged customers.
- Mentor, Coach and develop CSR and nurture an environment where they can excel through encouragement and empowerment.
Duties:
- Establish an effective customer loyalty program.
- Maintain and increase the revenue of the department.
- Make sure that all teams/sub-departments have been given proficient training. workflow.
Job Requirements
Knowledge:
- Bachelor’s degree in any field.
- Males Only-Night Shift (5:30 pm to 12:30 am)
- From 1 to 2 years of proven experience in a Customer Service Managerial position.
- Good understanding of management practices and techniques.
- Proficiency in Microsoft Office.
- Excellent command of English written and verbal.
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