Customer Support Specialist at Elsalon

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About the job

  • is Egypts first traditional marriage platform. We have about 160 success stories over more than two years of serving Egyptians looking for their soulmates. We seek a female moderator (located in Egypt) who is passionate about helping people and solving their problems, with a strong niche in customer support. She will work remotely and be responsible for moderating the platform and its social networks, providing answers to users urgent questions, solving their problems and helping the network grow.

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  • The accepted applicant should have a very dynamic character, strong independence, self-learning skills, and a lot of wisdom in dealing with social problems. She also should be a very good team player who will not stop proposing new ideas!
  • This position is initially for a (part-time) 4-hour shift (6 days/week) and we prefer candidates who are able to work in the evening and may be able to scale up their work to a full-time shift in the future. This is a challenging position that requires keeping attention to many details and the work is quite intensive; the candidate should be completely dedicated to the job during her shift.


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