Guest Relations Executive at OceanAir Travels

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  • Job Details
  • Experience Needed:1 To 3 Years
  • Salary:5500 To 6000 EGP Per Month
    • Communicating with customers before the tour to update pick-up timings and tour details.
    • To stay connected with the customers during the tour, collect feedback and comments related to it.
    • To make follow-up calls to the customers, check for their satisfaction, and request them to write a review about their experience with us.
    • Analyze and resolve customer complaints, ensuring excellent service standards.
    • Respond to customer inquiries efficiently, maintaining 100% customer satisfaction.
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    Job Requirements

    • 1 year and above in a similar customer-oriented role.
    • Excellent communication skills in English.
    • Willingness to work in shifts.
    • University Degree is a must.
    • لينك التقديم 
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