receptionist at Galala University

About the job

Role and Responsibilities:

1- Reception and welcome
2-Check-in and check-out for students and university staff
3- Managing reservations for university housing and verifying customer data and payments
4-Ensuring the quality of services within the university housing
5- Internal supervision department on the condition of the rooms to ensure their validity
6- Respond to customer complaints in a professional manner
7- Communicate with the various departments within the university to report any housing problems

Qualifications and Education Requirements:

1- Bachelor’s degree in Tourism and Hotels or any relevant higher qualification

2- Must have two years experience as a hotel reservations and reception

3- Excellent in Written and Spoken English.

Other requirements:

•Ability to work flexible hours to accommodate University Work schedules.

•Must be willing to ask for guidance when unsure how to proceed, but also have independence when a project is clearly defined.

•Communication skills.

•Strong networking skills

Team working skills

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