Job description

Star Shine tours is looking for a office coordinator who will be responsible for providing excellent customer service and ensuring that guests have a positive experience at the hotel.

Duties & Responsibilities

• Answer all incoming calls in a professional and courteous manner, routing them to the appropriate party.
• Greet all visitors and clients in a warm and welcoming manner, providing assistance as needed.
• Maintain knowledge of current company initiatives, products, and services to answer questions accurately.
• Monitor and order office supplies, keeping inventory levels low while ensuring that staff has what they need to perform their duties.
• Serve as point of contact for building maintenance issues, coordinating with outside vendors as necessary.
• Handle all incoming and outgoing mail, including courier deliveries.
• Prepare correspondence, reports, and presentations as needed.
• Update and maintain electronic and paper filing systems.
• Provide administrative support to senior management as needed.
• Perform data entry and other clerical tasks as needed.
• Adhere to all company policies and procedures.