Senior Social Media Specialist

Senior Social Media Specialist

Integrant, Inc. company

Salary will be paid in USD dollers

Requirements

Duties and Responsibilities

• Customer-Centric Insight:
  • Develop a deep understanding of our customers, personas, industries, services, brand, brand values, and goals to inform social media strategy.
  • Leverage relevant experience and Integrant knowledge to determine target audiences and develop unique marketing campaigns tailored to capture the attention and interest of specific segments.
• Collaborative Strategy Alignment:
  • Work closely with the content manager and content team to align social media and digital platform strategies, ensuring consistent brand messaging and storytelling.
  • Collaborate seamlessly with other marketing departments to integrate social media efforts with overall marketing initiatives for a cohesive brand presence.
• Engagement and Community Building:
  • Monitor digital channels to foster a strong community of engagement, promptly addressing remarks and comments of all types to enhance customer satisfaction.
  • Exhibit the ability to craft and adapt the right voice and tone for each social media platform, enhancing brand identity and audience engagement.
• Strategic Implementation and Innovative Idea Generation:
  • Stay current with social media functions, trends, and best practices, implementing strategies that align with overall marketing goals and recommending enhancements for improved performance.
  • Demonstrate creative skills by contributing new and innovative ideas to elevate social media campaigns and content, capturing audience attention.
• Content Calendar Management:
  • Develop and manage a comprehensive social media content calendar that aligns with marketing objectives and maintains a consistent posting schedule.
• Community Building Expertise:
  • Showcase a proven track record of building and nurturing social media communities, driving engagement and fostering positive interactions.
  • Oversee all aspects of social media interaction, ensuring a positive customer service experience, and addressing inquiries and feedback promptly. Manage monitoring schedule and coverage for all hours.
• Performance Metrics and Reporting:
  • Monitor and analyze key social media metrics to assess campaign effectiveness and generate performance reports for continuous improvement.
  • Utilize data analytics to suggest content improvements and refine social media strategies, ensuring content resonates effectively with target audiences.
• Emerging Trends and Technologies:
  • Stay updated on emerging social media trends, platforms, and technologies, and apply relevant innovations to enhance marketing strategies.
• Crisis Management:
  • Demonstrate the ability to manage and mitigate potential social media crises, ensuring brand reputation remains intact during challenging situations.

Qualifications

• • 5-7 years of proven social media management strategy and community management experience
  • Required experience in B2B social media marketing
  • Proven track record of engaging US target audiences effectively
  • Essential familiarity with the tech industry and its nuances
  • Proficiency in leveraging content management systems, digital marketing tools, and analytics platforms for strategic content distribution and performance assessment
  • Creative mindset and adeptness in crafting engaging stories for social media platforms
  • Basic knowledge of SEO preferred
  • Exceptional critical thinking skills for analyzing trends, identifying opportunities, and making informed decisions to elevate content strategy
  • Successful history of managing social media content strategy and calendars
  • Strong presentation skills for impactful content delivery
  • Ability to seamlessly switch between high-level strategic thinking and meticulous content analysis, driving the vision for social media initiatives
  • Proven ability to independently problem-solve, prioritize tasks, and execute tasks with precision
  • Excellent listening and communication skills, fluency in English
  • Initiative-driven attitude, embracing challenges with a proactive approach and taking ownership of responsibilities
  • Wholehearted dedication to team success and fostering collaborative relationships
  • Adeptness at thriving under pressure while efficiently filtering and organizing a substantial volume of crucial information

Benefits

• Salary paid in USD
• Six-month career advancing opportunities
• Supportive and friendly work environment
• Premium medical insurance [employee +family]
• English language development courses
• Interest-free loans paid over 2.5 years
• Technical development courses
• Planned overtime program (POP)
• Employment referral program
• Premium location in Maadi & Nasr City (Free Zone)
• Social insurance
• Opportunity to travel and work onsite with U.S. customers
• In-house Technical and English training programs
• Dedicated learning time (check out our 4Plus1 Program)
• Flexible work schedules
• Perks: events, sponsored lunch, game area, rooftop hangout + more!

Desired Skills and Experience

• B2B
• SEO
• USA
• community management
• content development
• media management
• presentation skills
• social media
• social media strategy
• tech industry

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