Telesales Team Leader – Ulemt

مقر العمل: المعادى

الوظيفة: مدير فريق تيلى سيلز فى شركة Ulmt

Males only

Maadi, Cairo

Experience Needed:1 To 3 Years

Job Description

As our business is growing up, we are looking for a Telesales Team Leader  

If you think you have the suitable requirements and qualifications for this job, APPLY NOW!


Job Description:

  • Setting teams KPIs & coaching team members
  • To delegate tasks to sales staff
  • set daily, weekly, or monthly sales goals.
  • motivate employees to reach individual sales goals and encourage the staff to work better, rather than harder.
  • Writing sales scripts and customer answer sheets
  • To train and coach the sales team.
  • Assists management with hiring processes.
  • To orient the new sales staff and focus on improving existing staff’s job performance and sales.
  • responsible for preparing and delivering sales reports to management.
  • Provides quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints
  • Train the team for better quality performance ‘Soft skills”.
  • Weekly Reporting on team performance (Call center+ business KPIs)

Job Requirements

  • English Fluency is a MUST
  • 1 – 3 years’ experience in the same role
  • Coaching skills
  • Result Oriented
  • Analytical skills.
  • Call center soft skills
  • Drive team performance to reach KPIs and Targets

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