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Reports to: Associate Director, Professional Development
Purpose: The job holder will provide administrative support and clerical services to the Professional Development Program. He/she will handle the admission process and supervise its implementation for the courses. In addition, arrange a registration and billing process of trainees in assigned programs, prepare finances and accounting and follow-up on public relations and marketing of assigned programs.
Responsibilities:
- Create and post required notifications on the social media accounts for the professional development program and the online digital media diploma
- Follow up on the communication channels of the program
- Issue the certificates and send them accordingly
- Assist in student recruitment for the programs
- Maintain accurate and regularly updated statistics and vital information on students database system
- Contribute to the annual reports as needed
- Secure and maintain the process of payment paperwork.
- Assist in the logistics and offering process of the intensive and tailor-made courses.
- Organize various events of the program
- Work closely with the program officer in the registration process on the Banner for all the professional development courses.
- Organize the program scheduling needs through a shared Google calendar
- Develop the content of the open enrollment courses for the website
- Prepare the course schedule in consultation with associate director
- Handle the responses to queries about the programs through emails, telephone, social media and walk-ins.
- Maintain the filling system
- Form registration and payment of fees of trainees
- Prepare teaching materials in consultation with instructors
- Support in issuing invoices, follow up on payments and correspondence with companies and clients in relation to intensive and tailor-made courses
- Perform any other related tasks as assigned
Requirements:
Minimum Education Requirements:
- BA in mass communication, Business Administration or related fields
Experience:
- 3 to 5 years of experience
- Preferred experience in business development and customer relationship management
Skills:
- Excellent computer skills such as Microsoft Office
- Knowledge of Banner is an asset
- Excellent English and Arabic language skills
- Strong communication skills to interact with a diverse population of students
- Attention to detail is a must
- Self-motivated and team-oriented work style
- Ability to work under pressure, multi-task, set priorities and meet deadlines
This position is open until January 25, 2023
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